Mamogo Queen

Versatile Admin & Sales Consultant with extensive experience in administration, sales management, and customer service. Highly organized with excellent communication and leadership skills, adept at strategic planning and achieving performance targets in a fast-paced environment. Strong ability to motivate teams and ensure operational excellence.

Sales Manager - Zone Fitness

(2022-07)

• Recruit, train, motivate, and manage the sales team to achieve club sales goals
• Ensure the sales team is fully trained according to Zone Fitness management system
• Adhere to sales reporting and administrative deadlines
• Market the club effectively and maintain membership retention within budget
• Achieve monthly sales targets consistently
• Maintain high standards of customer service and operational excellence

Assistant Sales Manager - Zone Fitness

(2021-01 - 2022-06)

• Assisted in managing and motivating the sales team to meet club goals
• Supported membership consultants in compliance with sales management systems
• Maintained accurate sales reporting and administrative records
• Assisted with marketing campaigns and promotions
• Monitored membership attrition and implemented retention strategies
• Stood in for the Sales Manager when required

Sales Consultant - Zone Fitness

(2017-01 - 2021-12)

• Conducted inbound and outbound calls for sales and membership enquiries
• Guided prospective customers through facility tours and provided service information
• Processed membership applications and ensured accurate record-keeping
• Maintained daily sales records and monitored membership sales performance
• Promoted services, offers, and training programs
• Provided excellent customer support and follow-up

Receptionist / Admin - Zone Fitness, Pretoria – Arcadia - Pretoria – Arcadia

(2014-01 - 2017-12)

• Managed front desk enquiries in person and via telephone
• Maintained reception area and ensured operational efficiency
• Scheduled appointments and informed staff of client arrivals
• Handled payments, refunds, and discrepancies
• Promoted training vouchers and special offers
• Took messages and communicated effectively with clients and staff

BTech - Sport Science - Tshwane University of Technology (2014)

Diploma - Sport Science - Tshwane University of Technology (2012)

Matric - Mohumi Secondary School (2008)