Sales Manager - Zone Fitness
(2022-07)
- Recruit, train, motivate, and manage the sales team to achieve club sales goals
- Ensure the sales team is fully trained according to Zone Fitness management system
- Adhere to sales reporting and administrative deadlines
- Market the club effectively and maintain membership retention within budget
- Achieve monthly sales targets consistently
- Maintain high standards of customer service and operational excellence
Assistant Sales Manager - Zone Fitness
(2021-01 - 2022-06)
- Assisted in managing and motivating the sales team to meet club goals
- Supported membership consultants in compliance with sales management systems
- Maintained accurate sales reporting and administrative records
- Assisted with marketing campaigns and promotions
- Monitored membership attrition and implemented retention strategies
- Stood in for the Sales Manager when required
Sales Consultant - Zone Fitness
(2017-01 - 2021-12)
- Conducted inbound and outbound calls for sales and membership enquiries
- Guided prospective customers through facility tours and provided service information
- Processed membership applications and ensured accurate record-keeping
- Maintained daily sales records and monitored membership sales performance
- Promoted services, offers, and training programs
- Provided excellent customer support and follow-up
Receptionist / Admin - Zone Fitness, Pretoria – Arcadia - Pretoria – Arcadia
(2014-01 - 2017-12)
- Managed front desk enquiries in person and via telephone
- Maintained reception area and ensured operational efficiency
- Scheduled appointments and informed staff of client arrivals
- Handled payments, refunds, and discrepancies
- Promoted training vouchers and special offers
- Took messages and communicated effectively with clients and staff
