Mandida Musengi

To grow into a Spa Receptionist/ Therapist role where I can use my experience in spa operations, team supervision, and guest service to lead a successful team, improve daily processes, and create a relaxing and professional spa environment that meets guest expectations and business goals.

Spa Supervisor - Cayenne Spa, Cape Town - Cape Town

(2025-02)

As a Spa Supervisor, I oversee daily spa operations, ensuring service standards and team performance. I support staff training, manage schedules, handle guest feedback, and assist with inventory, retail, and administrative tasks to ensure a seamless and professional spa experience.

Head Therapist - Cayenne Spa, Cape Town - Cape Town

(2024-03 - 2025-02)

As Head Therapist, I ensure grooming standards, treatment room readiness, and assist with inventory, stock orders, and laundry records. I train the team on treatments and product sales, handle guest complaints, and act as Manager on Duty when needed to support smooth operations.

Spa Therapist cum Spa Receptionist - Cayenne Spa, Cape Town - Cape Town

(2022-08 - 2024-03)

As a Spa Therapist, I provided personalized treatments, managed reception duties, handled bookings and transactions, and supported daily operations. I also performed administrative tasks and ensured a smooth guest experience through professional service and teamwork.

Itec Diploma - CAPE NAIL & BEAUTY ACADEMY (2021 - 2021)