Mandla Moloi

I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines

Bytes People solutions (Rand-burg)

• Handle all inbound and outbound request from customers and ensure that they are delighted.
• Aim to resolved all matters within first call resolution.
• Capture information accurately to set data standards.

• Assisting customers with testing and repairing malfunctioning decoders
• Assisting customers with billing queries.
• Selling of new decoders and accessories.

• Admission of new learners
• Dealing with telephone and face to face inquiries in an efficient and professional manner.
• Data capturing 

Completed grade 12 in 2011.