Mangongo Jonas
ENTRY-LEVEL CUSTOMER SERVICE | REMOTE SUPPORT | CALL CENTRE
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About
Reliable and motivated professional with experience as a Chef de Partie in a demanding, high-standard kitchen environment. Brings clear day-to-day communication, teamwork, problem-solving, attention to detail and the ability to remain calm under pressure. Seeking an entry-level remote customer service or call-centre role, with a willingness to learn new systems and support customers professionally. Interested in part-time evening and night shifts.
Experience
Chef de Partie at The Test Kitchen (2024-02 – Present)
- Communicate with colleagues to coordinate daily operations and meet service requirements.
- Work under pressure while maintaining consistent quality and accuracy.
- Respond to operational problems and changing priorities in a timely manner.
- Train and support junior kitchen staff by explaining procedures and providing guidance.
- Follow instructions and established hygiene and food-safety procedures carefully.
- Organise tasks and complete responsibilities within strict service deadlines.
Education
Matric / Secondary Education – Institut Wangata, Democratic Republic of the Congo
Chef Assistant Qualification in Six-month training programme – Cape Town, South Africa
