Mantsi Maake

Reliable and customer-focused accounting graduate with strong retail and administrative experience. Proven ability to handle point-of-sale (POS) operations, cash handling, merchandising, and customer engagement in fast-paced retail environments. Committed to delivering service excellence, promoting brand values, and ensuring a positive customer experience.

Money Market Clerk at Checkers (2022-03 – 2024-01)

• Delivered excellent customer service by efficiently processing payments, flight, and bus bookings.
• Maintained accuracy in handling cash and account transactions.
• Promoted store offerings and assisted customers with product information and queries.
• Ensured adherence to company policies and high standards of service at the POS counter.

Sales Assistant at Bidvest Waltons (2017-12 – 2018-01)

• Assisted customers with purchases and provided prompt checkout service.
• Operated POS systems and handled cash transactions with accuracy.
• Supported merchandising by maintaining well-stocked and visually appealing shelves.
• Contributed to team productivity and customer satisfaction during high-demand retail periods.

National Diploma in Accounting – Tshwane University of Technology (2023-10)

National Higher Certificate in Accountancy – Tshwane University of Technology (2018-04)

Grade 12 – Phusela High School (2014-12)