Mapolo Ruth Mpondo
Client Service
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About
I am a female aged 42 years , i am an ex bank employee, i am a good client service consultant. I studied Marketing Management with Vaal University of Technology. I am very much customer orientated. I am a very warm and welcoming personality. I love working with different people and customer satisfaction is my priority. I love teamwork and have a large room for learning new skills and development.
Experience
My firts employer was Emerald Casino and Resort , i was working as a Tables Dealer/Inspector. I was dealing tables games, client service interactor, resolve disputes and paying out bets. I started working from 2003/01-2006/12
I worked for First National Bank Sasolburg branch, from 2007/07 - 2023/07. I started as a bank teller, then became a service cinsultant, Atm Custodian and a Branch Sales and Service consultant. I was giving advise on different bank products, open new accounts, welcome customers and do follow up on queries and provide feedback to my supervisor
Education
Matric 1994 - 1998
National Diploma- Marketing Management 1999- 2005 (Incomplete)
