Nkosikhona Simelane

Client Service Consultant

Talent

Vanderbijlpark, Sedibeng District MunicipalityMember since March 7, 2025

Hire this person

Send a job offer directly to this candidate

About

I have just completed my final year of studying at Vaal University of Technology, where I majored in Engineering with a focus on Operations Management. I am expected to receive my qualification in April 2025. My background includes one year of experience as a client service consultant(share investing department) at First National Bank, where we assist clients with investing in JSE-listed shares and sharing knowledge about different products.

I am eager for hands-on training that will further enhance my career. I hold skills such as Microsoft Office, attention to detail, and the ability to work in a team. I will happily demonstrate my enthusiasm, and quality at your company.

I have a passion for engineering. I am young and dynamic, and I will do my best. I am a hard-working, punctual, committed, humble, well-presented student. I perform best at any task given to me and have the desire to succeed.

I am a team player and a fast learner I enjoy making a difference and I am willing to learn more from the company.

Experience

First national bank[client service consultant(share investing)]

1 July 2022–30 June 2023

Inbound and outbound call centre
Responding to customers’ inquiries and provide first-call resolution
Identify and understand customers’ needs to provide high-quality service
Escalate any queries, complaints, and operational or regulatory risks to the relevant team to ensure they are handled and resolved in a timely manner.
Handle and resolve customers’ queries.
Account closure.
Disinvestment from momentum growth funds account
Share investing portfolio move.