Mapuwe Mashabela

Dedicated and compassionate BA Honours Psychology graduate with over 2 years’ experience in participants and community engagement, wellness support, and programme facilitation. Proven ability to manage student relationships from onboarding to completion, resolve queries efficiently, and deliver wellness initiatives that boost retention. Skilled in event coordination, safeguarding protocols, and performance reporting.

Adept at fostering trust, managing diverse student needs, and ensuring a positive academic journey. ICH-GCP certified with a strong commitment to ethical research and Good Clinical Practice standards.

University of South Africa | Independent Researcher 01/ 2024 – 12/ 2024

• Designed and executed qualitative research with 110 participants.
• Conducted in-depth interviews and ensured ethical compliance during data collection.
• Analyzed findings using thematic analysis and reported results in structured academic format.
• Authored a research report including evidence-based recommendations presented to academic stakeholders.

The Bell House | Psychosocial Support Worker 01/ 2023– 12/ 2023

• Onboarded and supported 50+ new participants, ensuring smooth integration, access to resources, and clear communication of programme requirements.
• Managed first-line queries, achieving 90% resolution rate without escalation.
• Compiled 10+ workshop summaries, success stories, and qualitative insights for internal reports.
• Collaborated with multidisciplinary teams to improve community health outcomes and participant retention.
• Organized community events and engagement activities, increasing participation by 25%.
• Coordinated wellness referrals, tracked follow-ups, and maintained confidential records in line with compliance standards.
• Facilitated 15+ group workshops and awareness sessions, boosting engagement and improving retention rates.
• Supported data collection and entry using Excel for programme monitoring.

Northwest University | Independent Researcher 01/ 2022– 12/ 2022

• Executed a quantitative research project with a 300-participant sample using structured surveys.
• Applied statistical methods using Excel and SPSS to generate descriptive and inferential results.
• Produced a comprehensive academic report and presented findings.
• Created digital data visualisations for reporting and facilitated PowerPoint presentations during evaluations.

University of South Africa | Bachelor of Arts Honours in Applied Psychology 2024

Conducted a qualitative study with 110 participants, managing the full research process from interviews to thematic analysis.

Designed and facilitated focus groups to collect behavioural insights, ensuring adherence to ethical guidelines.

Delivered academic presentations and produced a research report.

Northwest University | Bachelor of Arts in Psychology 2022

Executed a quantitative research project with 300 participants, applying survey design and statistical analysis using SPSS and Excel.

Developed knowledge in research methods, community psychology, and behavioural analysis.

Fetakgomo Senior Secondary School | Grade 12 2019