Mark

I am able to set and achieve challenging goals while demonstrating persistence, commitment and dedication. Identify and implement ways to improve and promote quality through accuracy and thoroughness. I am able to adapt to changing needs of individual business units and follow company guidelines and instructions. I plan and prioritize to ensure that set deadlines are met. I possess the ability to be persuasive when interacting with clients

Booking Consultant at Sanlam Invapass Bluestar (2025-10 – Present)

• Following up on advisor's appointments
• Rescheduling appointments as per client requests
• Reporting on a daily basis
• Ensuring good practise regarding customer engagement
• Booking appointments
• Sourcing leads
• Confirming appointments
• Diary management

Sales Consultant at Exclusive Essentials (2024-08 – 2025-06)

• Selling health products
• Ensuring daily and monthly targets were met (17 sales per day)
• Customer Service

Booking Consultant at Sanlam Bluestar (2017-03 – 2023)

• Following up on advisor's appointments
• Rescheduling appointments as per client requests
• Reporting on a daily basis
• Ensuring good practise regarding customer engagement
• Booking appointments
• Sourcing leads
• Confirming appointments
• Diary management

Executive Sales Agent at All Life (2010-06 – 2013)

• Managed adherence, coaching, developing skills
• Reporting on a daily basis
• Ensuring good practise regarding customer engagement
• Validating and correcting errors of client information
• Daily call evaluation

Executive Sales Agent at Sundial Telemarketing (2006 – 2009-12)

• Achieved set targets of the company as by the stipulated deadline
• Demonstrated exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach
• Forwarded important and serious matters to the seniors
• Sold insurance on behalf of FNB, Alexander Forbes, Mutual and Federal, Medscheme Life, Metropolitan, Liberty Life and Hollard

Grade 10 – Heather High Secondary School (1994 – 1994)