Mark Raisun

Results-driven, entrepreneurially spirited business leader with a “can-do” attitude and over 3 decades of experience growing companies, leading high-performance teams, and delivering results across diverse industries. Recognised for a strategic, innovative approach to solving complex challenges, with a strong focus on collaboration, coaching, and fostering high-performance cultures through hands-on leadership. Skilled at aligning teams around clear objectives and actionable strategies, leveraging CRM and data-driven insights to unlock growth opportunities.

Proven track record in turning around underperforming teams, and securing high-value enterprise partnerships. Experienced in owning the entire customer journey, from acquisition and retention to monetisation and expansion, ensuring alignment across all revenue-generating functions. A strategic hunter and deal-maker who thrives in fast-paced, high-pressure environments.

Founder and Commercial Director at Zapware (Pty) Ltd (2016-10 – Present)

• Lead National/International sales teams and Channel Partners.
• Deliver SaaS, PaaS, IoT/IIoT, SCADA/PLC, and digital transformation solutions.
• Manage SOW, project delivery, and client success.
• Drive integration and interoperability between legacy systems to solve operational challenges.

Regional Branch Manager – Western Cape at Ricoh South Africa (Pty) Ltd (2022-09 – 2024-03)

• Conceptualised and executed branch turnaround, achieving profitability within 3 months.
• Directed cross-functional teams (50+ staff) and Western Cape Reseller Channel.
• Reported to Local and International EXCO, ensuring strategic focus and alignment.

Founder/ CEO at Invent Digital (Pty) Ltd | Invent Telecoms (Pty) Ltd | Invent Digital Africa (Pty) Ltd (2005 – 2018)

• Built companies from a double-garage startup to 60+ staff and ZAR 65M+ annual turnover.
• Expanded Certified Partner Channel across South Africa and Africa.
• Pioneered industry-shifting from 4-hour response, to 4-hour onsite, then 4-hour fix.
• Successfully exited the business post-acquisition.

General Manager and Sales Director/Shareholder at Itec Group (North and Cape Town North) (2003 – 2005)

• Headhunted to lead sales team turnaround strategy - Itec North.
• Drove successful sales turnaround strategy, managing a 35+ person sales team - Itec North.
• Established Itec Cape Town North franchise with the Itec Group Founder and Chief Operations Officer.

Major Accounts Manager and Leadership Roles at Nashua (East Rand and Nashua Limited HQ) (1996 – 2003)

• Fast-tracked from Direct Sales to become the youngest Sales Manager (age 21), to General Manager.
• Product Specialist - Colour, Digital, and Enterprise High-Volume print.
• Secured large-scale business and tenders (Enterprise and Government).
• Key involvement in AS400 to Windows transition, including CRM.
• Set multiple sales and revenue records - several Sales Person of the Year, Sales Manager of the Year, and President’s Club Awards.

Bachelor of Commerce (Current) in Business Management – University of South Africa

Higher School Certificate (Grade 12) – Florida Park High School (1994)