Mark Ross
Project Manager
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About
I am an I.T graduate with 30 years of solid business experience. I would like to present myself to you as a Project Manager with experience gained in corporate, both internationally in the USA, as well as locally.
My background and formal qualification are in Information Systems Management (I.T software development). I have managed concurrent large scale strategic enterprise projects in legacy, ERP, and in Agile environments. I have extensive work experience in a structured SDLC environment. I am both PRINCE2 as well as PMBOK literate having completed both courses.
I have predominantly worked in the I.T Services sector. I consider myself to be, not only client-centric, but to also have a very fine balance between being task-orientated and people-orientated. I firmly believe that my soft skills are one of my strongest attributes. PMs are change agents, and this is critical for successful project management.
Experience
A committed and dependable I.T Business & Technical Manager with a total of 30 years work experience gained locally as well as internationally. Expertise includes being skilled in planning, reporting and coordinating multi-disciplined operations to ensure maximum customer satisfaction & business revenue. Also skilled in managing diverse teams and resources. Well organized, task orientated individual with attention to detail.
Core Skills
- Resource Planning & Managing
- Scheduling
- Decision Making
- Presentation & Facilitation
- Problem Solving
- Conflict Managing
- SDLC knowledge
- Risk Management
- Team Coaching and Motivating
- Time Management
- Financial/Budget Control
- Vendor Management
Management
- Interacting with project staff in a way that builds confidence and conveys teamwork.
- Confident in making decisions that will likely have a large impact on organizational objectives.
- Ability to motivate, coach, counsel and train staff.
- Capable of maintaining an environment of openness and trust.
- Possessing managerial courage.
- Knowledge of team management principles and techniques
- Can think progressively while working in a variety of roles.
- Remaining calm under pressure.
- Strong analytical and reasoning skills.
Education
Academic Qualifications
- Bethelsdorp Senior Secondary School – Matric 1982
- Nelson Mandela Metropolitan University - National Diploma: Computer Data Processing – 1987
- Wits Business School - Management Advancement Programme - 2003
- PRINCE2 Foundation – PRINCE2 (Via BCX) - 2010
- PMBOK – AllAboutExpert Cape Town – 2015
- O/S & Hardware Control
- Systems Analysis & Design
- ERP Tools & Development
- Info-Basic Programming
- DMSII & COMS on Unisys
- Presentation Skills
- Unix Orientation
- Improving Programmer Productivity
- Managing Workplace Diversity
