IT Management, Project Manager, IT Support
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I am seasoned Professional with 30+ year’s experience in the Information Technology and Customer Service domain. I have a plethora of relevant professional qualifications including Communication and interpersonal skills, MCSE, ITIL, New Managers Programme, PRINCE 2, CAPM, Agile and Scrum.
I have worked on projects encompassing; Software Development, System Implementation, Integrations, Infrastructure, Networks, Security, Cloud Solutions, Hardware & Software Support, building relocations and have worked extensively in a Waterfall environments.
I have an excellent track record of Delivery/Deployment, project governance, customer service improvement / customer retention & stakeholder management and have a broad spectrum of tools on which to draw on.
I am seasoned Professional with 30+ year’s experience in the Information Technology and Customer Service domain. I have a plethora of relevant professional qualifications including Communication and interpersonal skills, MCSE, ITIL, New Managers Programme, PRINCE 2, CAPM, Agile and Scrum.
Project Management certifications. PM Bok, Agile, Prince 2
