Marketing

Dedicated and motivated individual with NQF level 4 certificate in boilermaking. Boilermaker student with hands-on experience in maintenance, repair and installing Boilermaker's equipments like oxyacetelyene. Proven ability to follow safety protocols and deliver effective solutions, complemented by strong problem solving and critical thinking skills.

Excellent communication and interpersonal abilities developed through customer service in a call center environment. Committed to excellence and ready to contribute to a team focused organization, bringing a diverse skill set to drive results.

Boilermaker assistant at Unica iron and steel trade

• Gained hands-on experience through close observation of skilled trades people.
• Adhered to safety protocols to mitigate injuries and accidents.
• Assisted in maintenance, repairing, installing, welding and cutting using different power tools.

Call center agent (Cell C campaign) at Italk call center

• Managed customer calls with professionalism, emphy and accuracy to ensure timely and effective resolution.
• Guided customers through the process of selecting the best electronics available in the company, ensuring satisfaction with their choices.

Petrol attended at Engen Plane (Red training academy)

• Vehicle checking and replenish oil, water and tire pressure.
• Basic maintenance and fuel dispensing.
• Customer service.
• Transaction process using point of sale system to authorize pumps and print receipts.

NQF Level 4 equivalent to Matric in Boilermaker/ Fabrication – Tshwane North college (2025)

Call center training – Bright light training (2026)

Petrol attended – Red training academy (2026)