Martha Mahumane

Results-driven HR Generalist with 6+ years' experience in high-volume retail and corporate environments. Proven expertise in employee relations, CCMA processes, labour law compliance, and HR operations. Demonstrated ability to partner with management to mitigate risk, resolve complex workforce issues, and drive HR initiatives aligned to business objectives. Strong background in IR case management, payroll coordination, and workforce analytics.

HR Generalist at Shoprite Group of Companies (2023-05 – Present)

Provide end-to-end HR support to business units in a high-volume retail environment with expertise in employee relations, labour law, and HR policy management

• Provide end-to-end HR support to business units in a high-volume retail environment
• Act as a key advisor to line management on employee relations, labour law, and HR policies
• Manage disciplinary processes, grievances, and employee queries, ensuring legal compliance
• Support payroll processes, including salary queries, overtime reporting, and workforce data accuracy
• Maintain and update HR systems (SAP, WFM) ensuring data integrity and reporting accuracy
• Coordinate recruitment and onboarding processes aligned with operational needs
• Generate weekly and monthly HR reports to support decision-making
• Administer employee benefits and claims (death, disability, retirement)

HR Officer at Ekuzeni Supplies (Pty) Ltd (2018-06 – 2023-03)

Managed full employee lifecycle and provided comprehensive HR support including disciplinary proceedings, CCMA representation, and labour compliance

• Managed full employee lifecycle, including recruitment, onboarding, and exits
• Led disciplinary hearings and grievance processes, ensuring procedural and substantive fairness
• Represented the company at CCMA conciliations and supported arbitration preparation
• Provided proactive HR advisory to management to mitigate labour risks
• Prepared and processed monthly payroll inputs, leave management, and time & attendance
• Ensured compliance with labour legislation and audit requirements, including labour inspections
• Compiled HR metrics reports (turnover, absenteeism, trends) for management insight
• Administered UIF, medical aid, retirement, and disability claims

National Diploma in Human Resource Management

Advanced Diploma in Human Resource Management