Marthinus Jacobsz
Prestige Banking (Learner) – [Currently doing a Secondment in the Prestige Banking space]
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About
Motivated and client-focused professional with experience supporting relationship management, operational processes, and client service delivery within Standard Bank. Equipped with a BCom Law (double major in HR) qualification and a recently completed National Diploma in Financial Markets and Instruments, offering a unique combination of legal, financial, and banking expertise. Demonstrated ability to manage stakeholder relationships, coordinate complex administrative functions, uphold regulatory and confidentiality standards, and deliver efficient solutions in high-pressure environments.
Known for strong attention to detail, professionalism, and a commitment to achieving outstanding outcomes for both clients and the organisation.
Experience
Prestige Banking (Learner) – [Currently doing a Secondment in the Prestige Banking space] - Standard Bank South Africa - Johannesburg
(2025-06)
- Provide front-line client service in a Prestige, Private, and Business Banking environment, ensuring a professional and client-centric experience.
- Handle client queries via email and in person, escalating issues in line with bank procedures.
- Support relationship bankers with daily administrative and operational tasks.
- Assist with document preparation, email correspondence, and record management.
- Distribute approved marketing material in accordance with Standard Bank campaigns and compliance standards.
- Maintain confidentiality and adhere to internal risk, compliance, and governance requirements.
Freelance Ghostwriter - The Urban Writers | Dibbly Publishing Inc.
(2021-08 - 2025-06)
- Delivered high-quality written work for international clients while managing multiple deadlines and projects simultaneously.
- Communicated professionally with clients to clarify requirements and manage expectations.
- Conducted detailed research and ensured accuracy and consistency in all deliverables.
- Collaborated with editors and stakeholders to meet quality and compliance standards.
- Demonstrated strong self-management, accountability, and attention to detail—skills directly transferable to banking operations.
Education
National Certificate in Financial Market Instruments - Full Value Academy (2025 - 2026)
Bachelor of Commerce in Law - Double Major: Law and Human Resources Management - Eduvos – Menlyn Campus (2021 - 2021)
GED (General Education Diploma) - Boston City Campus (2017 - 2017)
