Operations Manager | International Operations - Stamm & Co AG Holding | Heritage Safaris Ltd | African Heritage Investment Group - Switzerland • South Africa • Tanzania
(2025-11)
Responsible for the day-to-day operational, financial, administrative, and business coordination of three interconnected companies operating across Switzerland, South Africa, and Tanzania. Worked closely with company owners to oversee business activities, coordinate international operations, manage financial and administrative requirements, and ensure the effective implementation of strategic priorities.
- Oversee the day-to-day operations of the group, coordinating activities across multiple companies, countries, departments, suppliers, professional advisors, and external stakeholders.
- Manage the financial and administrative affairs of Stamm & Co AG Holding, including financial documentation, payments, invoices, banking requirements, reporting, and coordination with external accountants and financial institutions.
- Oversee the ongoing administration and operational management of Keos Immobilien, a property company owned by Stamm & Co AG Holding, including coordination of property-related matters, suppliers, service providers, documentation, and financial requirements.
- Manage the operational and administrative functions of Heritage Safaris Ltd in Tanzania, coordinating international safari and hunting bookings, client requirements, permits, invoicing, payments, travel logistics, air charters, accommodation, suppliers, and local partners.
- Coordinate with professional hunters, safari camps, charter operators, agents, clients, and service providers to ensure seamless delivery of safari operations from initial booking through to completion.
- Represent and promote Heritage Safaris at international hunting and safari expos, including planning, coordinating, and hosting the company's exhibition in Austria.
- Coordinate the South African operations of African Heritage Investment Group, including financial administration, corporate documentation, banking, payments, supplier relationships, and investment and asset-related administration.
- Act as the central point of communication between the different companies and senior management, ensuring that business priorities, projects, deadlines, and outstanding matters are followed through to completion.
- Prepare and consolidate financial information, operational reports, management summaries, presentations, and business documentation from multiple sources to support management decision-making.
- Assist with financial planning, investment oversight, operational planning, and the implementation of longer-term business strategies.
- Manage supplier and partner relationships, negotiate commercial requirements, resolve operational issues, and ensure agreed services and deliverables are met.
- Draft, review, and manage contracts, supplier agreements, legal correspondence, corporate documentation, and other confidential business records.
- Coordinate international and domestic business travel, including flights, accommodation, visas, transfers, itineraries, and travel logistics.
- Travel internationally and domestically when required to support business operations, meetings, expos, and company activities across the group's various locations.
- Identify operational requirements and areas for improvement, implementing practical solutions to improve efficiency, communication, and internal processes.
- Manage sensitive financial, corporate, and personal matters with a high degree of discretion, confidentiality, professionalism, and integrity.
- Work effectively in a hybrid environment, independently managing priorities and maintaining communication and operational continuity across multiple countries and time zones.
Operations Manager / Executive Assistant - Brito's Meat (Pty) Ltd – Head Office - Cape Town, South Africa
(2013-10 - 2025-10)
Oversaw and coordinated day-to-day business operations, ensuring efficient processes, effective communication, and consistent execution across the organization.
- Oversee and coordinate day-to-day business operations, ensuring efficient processes, effective communication, and consistent execution across the organization.
- Work closely with the Managing Director and CEO on operational planning, business priorities, strategic initiatives, and the implementation of key decisions.
- Coordinate activities across internal departments, franchisees, stores, suppliers, and external stakeholders to ensure smooth and efficient business operations.
- Monitor operational performance, project deliverables, deadlines, and key action items, following up with relevant stakeholders to ensure accountability and timely completion.
- Consolidate and analyse complex information and data from multiple sources to prepare management reports, operational reviews, financial summaries, and presentations for senior leadership.
- Identify operational requirements, inefficiencies, and areas for improvement, and implement practical solutions to streamline processes and improve overall business performance.
- Manage sensitive financial and administrative matters, ensuring adherence to statutory requirements, company policies, internal controls, and established procedures.
- Assist with the development and execution of long-term financial and operational strategies, providing management with relevant information and practical business insight.
- Manage supplier and partner relationships, including negotiating commercial terms, resolving operational issues, and ensuring service delivery meets agreed standards.
- Draft, review, and manage business agreements, supplier contracts, legal correspondence, and other corporate documentation, including responsibilities associated with the Company Secretary function.
- Oversee employee onboarding and induction processes, ensuring that new employees are effectively integrated into the organization and provided with the necessary resources and information.
- Coordinate marketing activities and support the implementation of business and promotional initiatives across the organization.
- Manage petty cash, monthly reporting requirements, and administrative processes supporting month-end billing and financial activities.
- Take responsibility for project coordination and management, including managing requests, resolving queries, coordinating stakeholders, monitoring progress, and ensuring project timelines and deliverables are achieved.
- Support senior management with high-level administrative and organizational requirements, including diary management, meeting coordination, corporate events, and business travel.
- Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transfers, and loyalty programmes.
- Provide confidential executive support to the Managing Director and CEO where required, including handling sensitive business and personal matters with discretion and professionalism.
- Manage and maintain effective document control and filing systems, ensuring information is organized, accessible, and appropriately safeguarded.
- Provide ongoing support across the business, including ad hoc operational, administrative, and IT-related requirements as needed.
Executive Assistant & Marketing Manager - Crystal Towers "The Residences" - Cape Town, South Africa
(2012-02 - 2013-03)
Fixed-Term Contract role focused on marketing strategy and executive support.
- Led marketing strategy and campaign execution across web and social media platforms.
- Provided executive support to the CEO, managing email, meetings, events, and international travel.
- Coordinated accommodation, tours, and corporate hospitality (including cricket suite operations).
- Managed client communications, arrears follow-ups, and website administration.
- Oversaw filing systems and general office administration.
Assistant R&D Manager (Promoted from Executive Assistant) - The RadCorp-International (Patent Company) - Cape Town, South Africa
(2007-08 - 2010-11)
Promoted from Executive Assistant to Assistant R&D Manager role. Reason for leaving: Company moved out of Cape Town.
- Oversaw R&D administrative operations, project coordination, and internal HR matters.
- Facilitated client liaison, contract management, and cross-border collaboration.
- Translated official documentation (German ↔ English); travelled domestically and internationally for research.
- Managed sales team KPIs, client retention, benefits administration, and partner communications.
- Created and presented PowerPoint decks for internal and external stakeholders.
Office Manager to the Managing Director - ComLab Communication Laboratories (Pty) Ltd - Cape Town, South Africa
(2006-01 - 2007-06)
Reason for Leaving: Company went Dormant - CEO retired.
- Managed the CEO's office in a German engineering environment, overseeing HR, administration, and client liaison.
- Handled event planning, international travel, and coordination of partner meetings (in person and via Skype).
- Produced technical presentations and documentation; coordinated sales, stock levels, and courier logistics.
- Built and maintained relationships with suppliers, distributors, and clients across major centres.
Medical Assistant - Private German Medical Practice – Dr Harms - Cape Town, South Africa
(2004-07 - 2005-12)
Reason for leaving: Doctor immigrated.
- Provided comprehensive support to Dr Harms in a dual-practice setup, including appointment management, prescription processing, and medical aid liaison.
