Matlala Lethoba

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Grade 1 Teacher - Mpoki Primary school

(2013-01 - 2013-12)

• Creating lesson plans for learners
• Assigning classworks and homeworks
• Assessing students progress and participation
• Teaching

Computer trainer - Hilltop Empowerment Centre

(2015-01 - 2015-06)

• Training Students about typing training
• On how to operate a computer
• Teaching them about programs and software's that are available in the computer
• Showing students how to create email and how to browse on internet
• Train them about Ms word, Ms excel, Ms PowerPoint and Ms outlook

Office Administration - Hilltop Empowerment Centre

(2015-07 - 2016-08)

• Managing database
• Office management filling
• Answering call, handling correspondence
• Ordering office stationary and supplies
• Organizing and realizing staff payments

Room Attendant - Tsebo cleaning solutions (Doreale Grande Hotel)

(2016-09 - 2018-01)

• Cleaning of the rooms and maintaining hotel standards
• Changing bed linen
• Replacing towels
• Reporting maintenance issues
• Cleaning bathrooms
• Emptying the garbage
• Replenishes, guest amenities and beverages
• Vacuuming, mopping and dusting

Desk Clerk/ Supervisor - Bidvets

(2018-01 - 2020-01)

• Answering phone calls from outside the premises to inside
• Replying to all emails and attending to guest complains
• Allocating the work for room attendants
• Making sure that the operation run smooth
• Making sure that everyone who is allocated is available and call them if necessary
• Checking of the rooms
• Communicating with receptionists and maintenance
• Reporting every issues accounted

Team leader / Supervisor - Masana hygiene (Carnival city club hotel)

(2020-02 - 2021-03)

• Making sure that all the staff if following the work procedure doing their work in accordance

Stock controller - Masana to Prestige Bidvest

(2021-03)

• Ordering hotel stock according to hotel demands
• Keeping records of the stork ordered
• Keeping records of all the stock that goes out of the storeroom
• Investigating all variables
• Controlling linen
• Room amenities, beverages and cutlery
• Making sure all the rooms have necessary appliances and what is suppose to be in the rooms according to hotel standards
• To know how much stock you will need weekly and how to keep track of it
• Physically counting stock, from the rooms, laundry and storerooms
• Sending emails daily to management about missing items, damaged ones, linen sent and received from laundry
• Doing follow ups on and replying to emails

Diploma - ST Teresa Senior secondary school (2011)

Computer certificate - Hilltop Empowerment Centre (2014)

Short course - Office Administration - IQ Academy (2019)

NQF Level 1 - Hygiene and Cleaning - CSG (2023)