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Matooka Boltman

Matooka Boltman

Travel Consultant

Talent
Cape Town, City of Cape TownMember since November 20, 2023
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About

I have +-14years experience within the industry, I strive to provide the best service! I am a confident, experienced individual with excellent management skills and the ability to motivate and encourage others. I have a positive attitude, I am flexible and hard-working and good at getting others to meet and exceed their goals.

Experience

POSITION  : Travel Consultant

DUTIES : Flight Bookings, Administrative Tasks, Accommodation, Car Rental & Tour Bookings,

Answering the telephone, Invoicing

PLACE : Star Travel

DATE : 11 September- 11 August 2009

REASON FOR LEAVING : Temporary Position

POSITION : Customer Service Agent

DUTIES : Check in counters International & Domestic, boarding and meeting of flights International &

Domestic, Check in Agent for Air Namibia

PLACE : British Airlines (Comair)

DATE : 07 June 2010- 29 February 2012

JOB SHADOWING

POSITION : Receptionist and helped tour guides with tours

DUTIES : Answering the telephone

PLACE : Castle of Good Hope

DATE : 17 June-01 July 2008

REASON FOR LEAVING : Temporary Position

POSITION : Reservation consultant

DUTIES : Assist with bookings/reservations

PLACE : Intercape

DATE : 08-12 September 2008, 01-05 December 2008

REASON FOR LEAVING : Temporary Position

POSITION : Assistant at check in counter

DUTIES : Assist at the check in counter

PLACE : British Airlines

DATE : 15-19 September 2008

REASON FOR LEAVING : Temporary Position

POSITION : Travel Consultant

DUTIES : Flight Bookings, Administrative Tasks, Accommodation, Car Rental & Tour Bookings/Creating

Tour packages, itineraries, answering the telephone, Invoicing, Accepting payments, Visa

Applications, i.e. Spain, Morocco, Egypt, India, Jordan, Saudi Arabia, etc.

PLACE : Travel Express

DATE : 01 March 2012- 30 June 2013

REASON FOR LEAVING : Retrenched

CURRENT EMPLOYMENT

POSITION : National Network Consultant

DUTIES : Support staff for agents, flight bookings, tour packages, Accommodation,

Training. Changes and cancellations of bookings, account manager, administrative tasks

PLACE : FlightSite

DATE : 18 August 2013- August 2016

POSITION : Operations Leader

DUTIES : Support staff for agents, flight bookings, tour packages, Accommodation,

Training. Changes and cancellations of bookings, account manager, administrative tasks,

Manage and trains a team, dealing with client complaints, ensuring systems are up to date and

Working efficiently, setting up workshops, Monitoring staff performance and appraisals

PLACE : FlightSite

DATE : 18 August 2016- to date

Education

EDUCATIONAL QUALIFICATIONS

FURTHER EDUCATION :  College Of Cape Town

COURSE : Certificate in General Travel

NQF LEVEL : Level 5 

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