Matshidiso Mofokeng

I am a dedicated Office Administrator with the ability to multitask, work independently and within a team. I bring forth a compassionate and friendly attitude. I am highly organised and skilled in written and verbal communication. I am committed to utilising skills to help others. I am a strong leader who works well under pressure and I exude positivity.

Cleaner - Word of Life Family Church

(2015-02 - 2023-03)

Administration Support - Nurture Health - Vereeniging, Gauteng

• Answering, transferring and making phone calls
• Welcoming visitors and helping them navigate through the hospital
• Updating emergency numbers on the telephone list
• Opening files for patients
• Generating reports to medical aids
• Finalising therapists' and doctors' billing to medical aids
• Interviewing patients for hospital reviews
• Scheduling and booking outpatients
• Admitting patients into the system
• Generating discharge reports
• Updating tasks of the day for the therapy team through Excel
• Banking petty cash
• Uploading receipts of minor costs
• Assisting patients and visitors with enquiries
• Assisting case managers with patient statistics
• Providing porter services to patients
• Assisting physiotherapists, occupational therapists and speech therapists with their patients
• Cleaning the office spaces including equipment, floors, bathrooms and kitchen

Field Worker - Care Community Aids Response

(2011-06 - 2011-12)

• Coordinating with staff at health facilities for use of patient registers and folders
• Abstraction of patient data from Adherence club registers and patient folders
• Data entry into an electronic database
• Ensuring quality control of all collected data
• General administration
• General health assessments in the community
• Collecting stats for the government on patients who are on medication
• Educating patients on the importance of taking medication

Receptionist - EMNO Engineering

(2009-01 - 2010-12)

• Welcoming visitors and helping them navigate through the office
• Keeping the reception area tidy
• Answering, transferring and making phone calls
• Administrative tasks (copying, faxing, taking notes and making travel plans)
• Ensuring that all the filing is up to date
• Scheduling appointments and meetings

Office administration - IQ academy (2020 - 2020)

CPR for professionals - Resuscitation Council of South Africa (2015 - 2015)

Caring for people with stroke - RHP Rehabilitation hospital (2015 - 2015)

N5 - Information Processing - Sedibeng College Vanderbijlpark Campus (2009 - 2009)

Matric - Sapphire High School (2005 - 2005) Vanderbijlpark