Mattbrie Cons

Operations-focused professional with practical experience in fuel retail, customer service, sales reporting, team leadership, business development and entrepreneurship. Experienced in frontline service-station operations, customer issue resolution, daily fuel and accessory-sales reporting, cash-handling support and service delivery. Combines hands-on operational experience with business planning, market research, customer acquisition and digital marketing capabilities.

Seeking management-track opportunities in fuel retail, site operations, business operations and sales/marketing across Southern and East Africa.

Entrepreneur / Business Support Professional at Self-Employed (Present)

Supported the development and growth of service-based business operations.

• Coordinated with customers, suppliers, partners and prospective clients.
• Contributed to business planning, proposals, customer acquisition, operational coordination and service delivery.
• Conducted market and competitor research to support business decisions and identify growth opportunities.
• Developed promotional content and customer-engagement approaches using digital platforms and AI-assisted tools.

Fuel Injector / Team Leader at PetrolTrade (2018-10 – 2020)

Supported day-to-day fuel-service-station operations and frontline customer service.

• Prepared daily fuel and accessory-sales reports.
• Handled customer complaints and acted as a first point of contact for service issues.
• Processed cash and card-related customer transactions and issued receipts.
• Provided vehicle support services requested by customers, including basic oil, water and tyre-pressure checks.
• Supported team coordination and maintained service standards in a fast-paced forecourt environment.

Data Capturer at National Blood Services (2009-06 – 2011-05)

• Entered, verified and organized customer and account data.
• Checked information for accuracy and corrected data inconsistencies.
• Maintained confidentiality and supported accurate record management.

National Certificate in Information Technology – Gweru Polytechnic

Sustainable Project Planning, Monitoring and Evaluation – Institute of Sustainable Project Planning, Monitoring and Evaluation (ISPPME)

Certificate in Business and Entrepreneurship Skills – Zimbabwe Youth Fellowship Trust O Levels in 7 subjects, including Mathematics and English