Matthew Hindley

Motivated and detail-oriented professional currently employed at Woolworths as a Tills Operator & Replenisher while completing a Higher Certificate in Accounting Practice (NQF 5), expected July 2026. Experienced in retail operations, customer service, cash handling, and stock control, with growing supervisory experience as a Team Leader (2IC). Seeking to transition into finance and accounting roles.

I'm planning to apply for an exemption with my Higher Certificate to study a Bachelor in Accounting at Boston City Campus.

Tills Operator & Replenisher / Team Leader (2IC) - Woolworths

(2024-04)

• Operate tills and process customer transactions accurately
• Handle cash management and customer service duties
• Perform stock replenishment and stock counts
• Process RTV (Return to Vendor) documentation
• Use SIMS system for store operations
• Selected for Woolworths Awards Excellence Committee (employee recognition initiatives)
• Act as Team Leader (2IC) on Replenishment / Sales Floor team
• Support supervision of team members during shifts
• Assist with workflow coordination, stock movement, and floor standards

Reception / Porter - Erinvale Estate Hotel & Spa

(2023-03 - 2023-09)

• Front desk reception duties and guest assistance
• Porter services including luggage handling
• General customer service in hospitality environment

Telesales Agent Trainee - Old Mutual

(2023-10 - 2024-01)

• Outbound telesales and client engagement
• Product explanation and customer communication
• Basic financial service interaction and support

Higher Certificate in Accounting Practice - Accounting Practice - Boston City Campus (2025-01)

Matric - Hottentots Holland High School (2014-01 - 2018-12)