Matthew Van Wijk

Experienced insurance and motor industry professional with over 10 years of experience in vehicle assessing, insurance claims management, operational leadership and repair cost control. Extensive knowledge of Audatex estimating, claims adjudication, repairer network management, workshop operations and customer relationship management. Recognised for leading teams, improving operational efficiencies, maintaining strong insurer and repairer relationships, and consistently delivering high service standards within fast-paced environments.

Junior Manager / Senior Assessor at Prime South Africa Insurance (Present)

• Lead and supervise junior assessors.
• Assess motor vehicle claims and approve repair costs.
• Authorise claim payments and manage repairer relationships.
• Conduct quality audits and oversee write-offs and SASRIA claims.
• Allocate workloads, monitor productivity and contribute to system improvements.
• Compile operational reports and daily performance statistics.
• Managed a team of junior assessors while maintaining service standards.
• Built strong relationships with repairers and insurers.
• Improved operational efficiency through effective workload allocation.

Administration Manager & Estimator at Ross Champion

• Managed estimating, parts procurement, workshop administration, HR administration, WIP, supplier management and insurance liaison.

Assistant Operations Manager at The Courier Guy

• Managed 24 drivers across 12 delivery areas.
• Coordinated logistics, warehouse operations and customer service.

Marketing Estimator at Grand Tech Auto

• Insurance business development, estimating, invoicing, debtors, costing, parts procurement and insurance audits.

Motor Assessor at AAA Assessors

• Vehicle damage assessments and insurer reporting.

Estimator at Bluespec Holdings

• Prepared quotations, supervised yard operations and liaised with insurers and assessors.

Electrical Engineering – Tshwane South College

National Senior Certificate (Matric) – Sutherland High School (2012)