Melissa Jali

I regard myself as a cooperative dedicated person, who can work with people from different backgrounds. I have proven myself to be liable, effective with any tasks. I continously look at new challenges as an opportunity to gain more knowledge I.

Administrative Clerk - Tshipa ICT Solutions

(2019-06 - 2023-11)

• Filling paper work
• Data entry, organising documents
• Typing, answering phone calls
• Meeting and greeting clients
• Booking meetings

Call Centre Agent - Call Centre International (CCI)

(2017-02 - 2019-02)

• Communicating with customers through various channels such as phone calls sms and emails
• Identify customers needs and providing solutions to customers problems
• Establishing relationships with customers by regularly following up and making communications.
• Providing feedback to the rest of the company regarding customers concerns and suggestions.

Computer Literacy - Computer Literacy - ICESA (2016 - 2016)

National Senior Certificate - Drakensberg Secondary School (2012 - 2012)