Melissa Smit
HEALTHCARE PROFESSIONAL DIABETES EDUCATOR & PRACTICE LIAISON, MEDICAL REPRESENTATIVE
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About
Passionate about patient care, education and building trusted relationships within the healthcare industry. Dedicated healthcare professional with strong clinical and patient care experience, currently working with a physician at Pathcare, assisting with hospital rounds and managing a diabetes clinic. Proven ability in patient education, product information dissemination, and liaison with pharmaceutical representatives.
Passionate about promoting healthcare solutions and improving patient outcomes. Well-developed communication, interpersonal and relationship-building skills with a natural ability to connect with healthcare professionals and patients.
Experience
Physician Assistant & Diabetes Educator at Pathcare (2023-01 – Present)
- Assist physician during hospital rounds and provide patient care support.
- Manage and run diabetes clinic, including patient education and follow-up.
- Educate patients on diabetes management, lifestyle modifications, medication, devices and new treatment options.
- Provide information on diabetes products and medications to patients.
- Liaise with pharmaceutical representatives and communicate relevant product information to the physician.
- Assist with patient assessments, treatment plans and ongoing monitoring.
- Build strong relationships with patients, healthcare professionals and industry representatives.
- Maintain accurate patient records and ensure confidentiality.
Phlebotomy Technician at Pathcare (2019-01 – 2023-01)
- Collected blood and other specimens according to laboratory standards.
- Ensured accurate patient identification and specimen handling.
- Delivered excellent customer service to patients and healthcare providers.
- Maintained compliance with infection control and safety procedures.
- Assisted patients with professionalism, care and empathy.
- Performed administrative and laboratory support functions.
Education
Diabetes Educator in Diabetes Education – Centre for Diabetes and Endocrinology (CDE) (2023)
TEFL/TESOL Certification in English Language Teaching – World TESOL Academy (2020)
Phlebotomy Technician in Phlebotomy – Pathcare Academy (2019)
