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Melissa Ward

Melissa Ward

Office Manager /Personal Assistant /Administrator

Talent
Rustenburg, Bojanala PlatinumMember since July 3, 2023
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About

Dear Hiring Manager,

I am writing to apply for the position of Receptionist/Personal Assistant at your organization. With a strong background in personal assistance and administrative support, I am confident in my ability to contribute effectively to your team.

Throughout my previous experiences, I have honed my organizational skills and attention to detail, ensuring smooth operations in fast-paced environments. As a receptionist, I have developed excellent communication and interpersonal skills, providing a welcoming and professional demeanor to clients and visitors. Additionally, my proficiency in managing calendars, arranging travel logistics, and coordinating meetings makes me well-suited for the personal assistant aspect of the role.

I thrive in dynamic settings where adaptability and multitasking are essential, and I am adept at prioritizing tasks and handling confidential information with discretion. My strong problem-solving abilities enable me to handle unexpected challenges with composure and efficiency. Moreover, I am proficient in various office software and have a keen eye for maintaining a well-organized and efficient workspace.

I am excited about the opportunity to contribute my skills and dedication to your organization. Thank you for considering my application. I look forward to the possibility of discussing how my experience aligns with your requirements in an interview.

Sincerely,

Melissa Hopley

Experience

  1. Mirasol Country Club (Oct 2007–May 2008): Organized spa operations, managed bookings, ensured guest satisfaction, and oversaw main dining room.
  2. RobFran Insurance Brokers (Feb 2009–Oct 2010): Supported directors with insurance applications, call center queries, and general office tasks
  3. Extreme Eyewear (Nov 2010–Apr 2011): Assisted customers with sales of exclusive eyewear.
  4. DCS Peninsula (Apr 2011–Oct 2012): Managed phone calls, meetings, presentations, stock, and front desk; ran office errands.5.
  5. AMPS Quantity Surveyors (Nov 2012–May 2015): Supported members and quantity surveyors; managed accounts, tender opportunities, and travel arrangements.
  6. KSP Group (Feb 2018–June 2020): Oversaw water conservation projects, handled office tasks, managed staff, and assisted with tenders.
  7. KIEFKOS (PTY) Ltd (Feb 2021–Jun 2023): Managed kitchen and catering operations, supervised staff, controlled quality and costs, and prepared food for various events.

Education

EDUCATION

Hudson Park High School

East London

Completed Gr.10 in 2004

Year Matriculated: 2006 with exemption.

Completed Subjects

  • English (First Language HG)
  • Afrikaans (Second Language HG)
  • Biology
  • Mathematics
  • Mercantile Law
  • Geography

Tertiary Education

Boston City Campus

Cape Town

Year Completed: June 2015

Completed Subjects

Junior Bookkeeping:

  • Bookkeeping to Trial Balance
  • Payroll & Monthly SARS returns
  • Business Literacy 1
  • Business Literacy 2
  • Business Literacy 3
  • MS Word 2010
  • MS Excel 2010
  • MS PowerPoint 2010
  • Pastel Computerized Accounting version 12

Senior Bookkeeping: 

  • Financial Statements
  • Cost & Management Accounting

**Certificates available on request.

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