Mellisa Smith

Professional and detail-oriented Office Administrator and Finance Administrator with experience in remote administration, customer service, accounts management, and office support. Skilled in handling client communication, invoicing, data capturing, scheduling, email management, and Microsoft Office. Strong ability to work independently in remote environments while maintaining accuracy, organisation, and excellent customer service. Currently seeking new employment opportunities.

Finance Administrator (Remote) - Mishi K Textiles - Remote

(2024-08)

• Manage accounts payable and receivable.
• Process invoices, payments, and financial transactions.
• Maintain accurate financial records using Microsoft Excel.
• Handle client communication and resolve billing queries.
• Manage electronic filing systems and financial documentation.
• Assist with day-to-day administrative and office support tasks.

Finance Administrator / Personal Assistant - Craft Concept

(2019-01 - 2024-07)

• Managed accounts payable and receivable.
• Processed sales invoices and payroll.
• Maintained financial records and monthly reconciliations.
• Handled customer and supplier communication.
• Processed online orders and managed inventory records.
• Answered and screened incoming calls professionally.

Data Capturer - Ignition

(2015-01 - 2016-01)

• Captured sales reports and customer information accurately.
• Updated company systems and maintained records.

Debt Review Call Centre Agent - Mamela Consulting

(2014-01 - 2015-01)

• Assisted clients with debt review applications.
• Calculated affordable payment plans for customers.
• Provided professional customer support.

Call Centre Agent - SEESA

(2013-01 - 2014-01)

• Scheduled appointments with business owners.
• Provided customer care support regarding POPIA and Consumer Protection Act.

Matric with Diploma - Bonela Secondary School (2012)

Certificate - Business Administration & Secretarial - H-Tech Computer Training Centre (2019)

Certificate - Microsoft Office Advance - H-Tech Computer Training Centre (2019)