Melvina Paradza

Motivated and customer-focused Sales Consultant with over years of experience in hospitality, sales, and customer service. Seeking a Sales Consultant or Sales Coordinator position where I can contribute my communication, organizational, and customer service skills while supporting business growth.

Sales Coordinator at The Silo Hotel (2021-01 – Present)

Results-driven Sales Coordinator and Sales Consultant with over years of experience in luxury hospitality, sales support, customer service, and client relationship management. Experienced in coordinating sales activities, handling customer enquiries, preparing quotations, maintaining CRM records, and delivering exceptional customer experiences. Highly organized with excellent communication, administrative, and problem-solving skills.

• Coordinate daily sales operations and provide administrative support to the sales team.
• Manage client enquiries, prepare quotations and contracts, and maintain CRM records.
• Generate reports, follow up on sales opportunities, and ensure excellent customer service.
• Collaborate with internal teams to deliver seamless client experiences.
• Helps sales team with bookings and communication
• Handles 50 calls in one day
• Assisted customers with reservations, enquiries, and sales opportunities.
• Supported call centre operations and resolved customer queries efficiently.
• Maintained accurate customer records and contributed to sales targets.

High School Diploma in Commercial Studies (2010-02 – 2014-10)