Ziya Lollipop

I am a Master of Guest service, specializing in building a friendly customer experience. I have a great understanding towards guests and with a strong interest in business and a passion towards strategy. My area of focus and interest varies from interaction with guests to make sure that they have a great experience.

Since I was once a Cashier in one of the Southern sun hotels, I promised to exceed your expectations which is not only very technically and physically by nature but also helps to build leadership and team building qualities. I am a very passionate person when it comes to engage with people.

Waitress - Panarottis mthatha

(2018-06 - 2018-11)

• Serving strength customer
• Customer service
• Taking orders and do reservations for parties and events

Receptionist and waitress - Garden Court mthatha

(2018-11 - 2022-03)

• Serving guests
• Answering calls and direct them to the right extension
• Reply to emails
• Do reservations
• Assisting in admin work like finance and Auditing
• Cash up of the day
• Attending guests as a host
• Cash desk
• Lay tables
• Clearing tables
• Team
• Customer Service

Waitress - Byte cafe Restaurant

(2024-01)

• Attending customers
• Waitering
• Customer Service

Certificate - Tourism Management, NCV Level 4 - King Sabata Dalindyebo Tvet College (2014 - 2014)

Grade 12 Certificate - Grade 12 - Mpeko senior secondary school (2011 - 2011)