Menzi Liquid Engineer

IT Field Technician with proven expertise in installing, configuring, and maintaining network hardware and software to ensure reliable connectivity and maximize system uptime. Skilled in diagnosing and resolving technical issues onsite, executing routine maintenance, and documenting procedures to enhance operational efficiency and user productivity. Focused on delivering dependable IT solutions that support organizational objectives and drive continuous improvement.

IT Field Technician - Gijima Technology People - Durban, KwaZulu-Natal

(2021-08 - 2026-02)

Installed and configured network hardware and software to ensure reliable connectivity and maximize system uptime for saps end users.

• Diagnosed and repaired hardware and software issues onsite, minimizing downtime and improving overall customer satisfaction.
• Collaborated with cross-functional teams to optimize IT infrastructure deployment, enhancing operational efficiency and service delivery.
• Documented technical procedures and service reports to maintain accurate records and support compliance with organizational standards.
• Tested and validated system functionality after maintenance to guarantee performance standards.

IT Technician - KHAULEZA IT SOLUTIONS - Kloof, KwaZulu-Natal

(2020-11 - 2021-07)

Khauleza IT solutions is a company sub contracting under SITA, doing Hardware and Software maintanance for South Africa Police Services in and around kzn and all other provinces in south africa as well. maintanance included: Repairing Desktop and laptop motherboards. Hardware and Network troubleshooting.

Lazer Printer

Reparing. Clean and upgrade installation of windows operating system.

Setting Up Clients

Desktop and laptops to a domain. Motherboard installations and memory installation. Monitor repairing.

Solving

All IT related issues before running out of SLA. Telephonic, remote and inperson troubleshooting and problem solving. Windows XP, 7, 8 & 10 software upgrades Microsoft Office installation and configuration. Domain seting up.

IT Support Technician - COMPUTASSIST - Gillitts, KwaZulu-Natal

(2020-08 - 2020-11)

• Installed and configured hardware and software components to ensure seamless system functionality and minimize downtime for end users.
• Resolved technical issues promptly to improve user satisfaction and maintain consistent productivity across the organization.
• Conducted routine system maintenance and updates to enhance security compliance and prevent potential vulnerabilities.
• Collaborated with cross-functional teams to streamline support workflows and accelerate incident resolution times.
• Documented troubleshooting procedures and solutions to facilitate knowledge sharing and improve team efficiency.

ICT Technician - Health Systems Trust - Durban, KwaZulu-Natal

(2019-07 - 2020-07)

Implement the CCMDD electronic system at healthcare facilities and pick-up points, including management of Information Communication Technology (ICT) support staff and reporting progress to the District and Provincial M&E Implementation Coordinator.

• Maintained and optimized Health Systems Trust's IT infrastructure by troubleshooting hardware and software issues, ensuring seamless network connectivity and system security to support uninterrupted healthcare.
• Moving from paper prescriptions ("scripts") to digital (e-scripts) offering enhanced security, convenience, and reduced risk of human error in medication management.
• Digital prescriptions are sent directly from a doctor to a patient's phone as a QR code (token) via SMS or email, or directly to a pharmacy, bypassing the need for a physical document.

IT field Technician - Flowcentric Solutions - Durban, KwaZulu-Natal

(2017-01 - 2018-02)

Flowcentric Solutions Is an IT company that supplies IT services to different organizasions such as ABSA, SAPS and ITHUBA. for Ithuba we did the national lottery machine mantainance in all retail shops in kzn. hardware and software repairs on their machines. remote desktop access trouble shooting, network cabling, fitting of Flatscreen TV's in outlets like hollywood and other betting outlets.installation of new POS machines in different shops. For ABSA i did installation of routers with access points in 5 branches in durban and also did configuration on those routers. for SAPS i did installation of brand new severs and patch panels in 4 different 10111 police stations. cisco switch installation and cabling.

IT Field Technician - ISIQINA Computer Services - Durban, KwaZulu-Natal

(2015-08 - 2016-11)

ISIqina Computer services in an SMME of Sizwe IT Group which was sub contracting under the State Information Technology Agency (SITA) to do a 3 year project to change the south african police services technology infrastructure in all police stations around kwazulu natal.

• Desktop installation, Monitor installation, pheriperals installation.
• Laptop and Docking station installation.
• Laser printer, Multi Function Centre installations and fax configuration.
• Windows XP To Windows 7 upgrade installation and configuration.
• Microsoft Office installation & Configuration.
• Email Setup and Configuration on to the domain.
• Neat Cable Installation.
• Motherboard replacement, random access memory replacement.
• Hard Drive replacement and installation.
• Data backing up and migration to a new desktop or laptop device.
• Email address set up, DHCP configuration.

IT Field Technician - ISIQINA Computer Services - Kloof, KwaZulu-Natal

(2015-03 - 2015-06)

Installed just over 3000 lottery Point of Sale Machines for ITHUBA.

• Including printers and assigned IP Addresses for for each machine on the ithuba network scope.
• Tested each device after completing the job to make sure each costomer is fully functional online.

IT Field Technician - ISIQINA Computer Services - Kloof, KwaZulu-Natal

(2013-03 - 2013-05)

Department of Education had a project to deploy over 2000 brand new desktop computers, laptops and projectors in the rural schools of kwazulu natal.

• Desktop assembling, setting up and configurating.
• Laptop setting up and configuration.
• projector mounting and configuration. windows 7 installation and inhouse software installation.

Certificate - Information Technology (CompTIA A+) - Bytes people solutions (2019-01 - 2019-02)

Certificate - Sound Engineering - Maltre Productions (2009-01 - 2009-12)

NSC - Interfellowship Christian School (2002-01 - 2006-11)