Michael Webb
Manager, Service Department
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About
Experienced Manager with 19 years in service department management overseeing 15-20 staff.
Qualified Motor
Mechanic with over 30 years of experience. Skilled in building maintenance, health and safety standards, risk management, staff handling, and complaint resolution. Committed to continuous improvement (KAIZEN), budget management, and community involvement. Passionate about Dale College and its vision for 2027.
Experience
Manager, Service Department - Buffalo Toyota
Overseeing between 15 to 20 staff with responsibilities including building maintenance adhering to strict Toyota Standards with respect to Health and Safety Standards (Factory standards) and environmental Standards. KAIZEN (continuous improvement) is central to operations.
- Risk Management strategies
- Staff handling and Complaint handling
- Tidiness and cleanliness
- Stock control and Consumables stores control
- Monitoring of expenses and working to a budget
