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Michaela Mullins

Michaela Mullins

UHNW Private Service | Operations & Executive Support

Talent
Cape TownMember since September 8, 2026
IDEAAClosetPinpointManagementMaintenancePersonal AssistantLeadershipAdmin AssistantAdminAdministrative Support
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IDEAAClosetPinpointManagementMaintenance

About

Highly organised and detail-oriented professional with 11 years of international yachting experience, including 5 years as Chief Stewardess. Proven ability to manage complex operations, coordinate logistics, support UHNW principals and deliver exceptional service in fast-paced, demanding environments. Experienced in team leadership, budgeting, purchasing, inventory management, supplier and contractor liaison, travel and itinerary coordination, events, provisioning and administrative support.

Seeking to bring my extensive yachting experience and highly transferable operational skills into an Executive Assistant / Household Manager position, offering a proactive, discreet and service-driven approach to supporting a private individual or family.

Experience

Chief Stewardess at Motor Yacht Siren (2025-03 – Present)

Lead the interior department of 6, delivering exceptional service to UHNW principals and guests on a private/charter yacht cruising the Mediterranean and Caribbean.

  • Coordinate guest requirements, events and itinerary-related arrangements while maintaining a high level of discretion and attention to detail.
  • Oversee all interior operations including guest service, housekeeping, laundry, provisioning, inventories and stock control using IDEA, Pinpoint and Acloset.
  • Manage budgets, purchasing, supplier relationships and APA accountability.
  • Liaise with agents, ports, suppliers and service providers to ensure smooth day-to-day operations and logistics.
  • Plan and execute yard periods, including creating works lists, obtaining quotations, coordinating contractors and following up on warranty items.
  • Handle crew administration, uniforms, training, schedules and performance management.
  • Manage wine and beverage inventories, provisioning and guest-facing service.

Chief Stewardess at Motor Yacht Amara (2022-03 – 2025-03)

Managed the interior department of a busy dual-owned yacht with extensive worldwide owner use.

  • Oversaw budgets, purchasing, provisioning, inventories, stock control and supplier relationships.
  • Coordinated global logistics, itineraries, concierge arrangements and guest requirements.
  • Managed three shipyard periods, including maintenance lists, quotations, contractors and budgets.
  • Trained and mentored the interior team, establishing a structured, efficient and service-focused working environment.

Head of Housekeeping at Motor Yacht Lana (2020-01 – 2022-03)

Joined the build team five months pre-delivery, coordinating the setup of guest and crew interiors and liaising with management, agents and the shipyard.

  • Delivered exceptional service and maintained the highest interior standards for UHNW owners and charter guests throughout a busy charter programme.
  • Created interior procedures and supported the onboarding and training of new crew.
  • Managed provisioning, uniforms, guest inventories, stock and interior administration.
  • Coordinated contractors, worklists, budgets, defect reporting and warranty works during yard and off-season periods.

Second Stewardess at Motor Yacht Papa (2019-01 – 2019-10)

Part of the final three-month build and interior set-up at the Amels shipyard prior to delivery.

  • Completed a busy back-to-back Mediterranean summer charter season, rotating between and leading both service and housekeeping.
  • Supported interior team training, uniform management and guest-area setup while maintaining high standards of food, wine and cocktail service.

Second Stewardess at Motor Yacht Fountainhead (2017-01 – 2018-11)

Promoted from Stewardess to 2nd Stewardess after one year onboard.

  • Supported high-profile principals and guests across an extensive international cruising programme.
  • Managed daily interior operations, provisioning, inventories, uniforms and staff training.
  • Regularly acted as Relief Chief Stewardess and assisted with accounts, contractors and shipyard works.

Stewardess at Motor Yacht Waku (2016-10 – 2017-01)

New-build setup, interior operations, uniforms, housekeeping, laundry and service.

Stewardess at Motor Yacht Nourah of Riyad (2016-02 – 2016-10)

High-volume guest service, housekeeping, chase-boat service and winterisation.

Education

Higher Education Certificate – Knysna High School (2015)

Skills

UHNW Private ServiceOperations & Executive Support

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