Creditors Clerk - Erarite (Pty) Ltd - Blackheath Industrial (Head Office)
(2021-04)
Franchise owners of SPAR stores in Khayelitsha, Gugulethu, Vangate, Eersteriver SUPERSPAR, and 6 TOPS stores.
- Capturing all supplier invoices in a high-volume environment while ensuring SARS-compliant tax invoicing.
- Sending supplier remittances and maintaining accurate supplier communication.
- Performing monthly creditor reconciliations for all supplier accounts.
- Ensuring GRN trail balances are cleared at month-end.
- Completing and processing supplier credit applications.
- Managing supplier payments according to approved payment terms and company procedures.
- Handling variance creditor payment terms, including COD, 14-day, and 30-day accounts.
- Compiling accurate weekly payment lists for approval and processing.
- Auditing weekly payment files for all stores.
- Managing and resolving warehouse claims, drop shipment claims, direct supplier claims, and Gateway claims.
- Capturing, submitting, tracking, and finalising all Gateway claims.
- Investigating stock discrepancies, shortages, damages, and pricing issues.
- Ensuring all supporting claim documentation is complete and submitted within required timelines.
- Following up and reporting on outstanding claims and unresolved supplier issues.
- Handling supplier payment queries and resolving discrepancies timeously.
- Liaising with stores, suppliers, management, and warehouse teams regarding claims, reconciliations, and outstanding accounts.
- Ensuring claims are not rejected due to delays, negligence, or incomplete documentation.
- Processing journals, allocations, Easy Accounts invoices, and account reconciliations.
- Capturing deal updates and processing deal claims for stores and warehouses.
- Creating calculation spreadsheets and compiling supporting claim documentation.
- Managing additional income invoicing, allocations, and claim processing.
- Updating warehouse orders and raising claims for distribution centre orders.
- Processing speed point payments completed at head office.
- Assisting with internal branch transfer documentation for store orders.
- Maintaining accurate filing systems and creditor documentation.
- Managing stationery and canteen orders, maintenance coordination, equipment servicing, credit applications, and SLA administration.
- Assisting the Finance Team and Financial Manager with administrative and financial tasks.
- Assisting with month-end financial processes and reporting requirements.
- Supervising, supporting, and training Creditors Clerks and junior staff.
- Monitoring staff performance and ensuring compliance with company procedures and financial controls.
- Performing additional finance, creditors, and claims administration duties as required by management.
Office Administrator - AGS Records Management - Epping Industrial
(2016-02 - 2020-11)
- Managed all workforce staff, including both onsite and offsite contracted employees.
- Provided administrative support to sales representatives and management.
- Coordinated office purchasing, including stationery, uniforms, office equipment, and resale materials.
- Arranged internal and external company events.
- Performed data entry, minute taking, and general office administration.
- Planned and coordinated collections, deliveries, pack-ups, and operational activities.
- Assisted in developing and implementing company procedures and policies.
- Liaised with clients regarding sales, accounting, and operational queries.
- Supported finance functions, including debtors and creditors administration.
- Conducted debtor reconciliations, payment follow-ups, invoicing, quotations, and credit applications.
- Trained staff, management, and clients on the Electronic Archiving System (EAS).
- Trained branch staff on company policies and procedures.
- Relieved Operations Manager and Branch Manager during periods of absence.
Data Capturer / Receptionist / Administrator - AGS Records Management - Epping Industrial
(2016-01 - 2017-12)
Additional roles at AGS Records Management
- Assisted with reception duties and trained new reception staff.
- Managed incoming calls, client queries, and office administration.
Personal Assistant / Receptionist - Infostore - Killarney Gardens
(2009-03 - 2016-02)
Infostore was later acquired by AGS Records Management, resulting in overlapping employment dates.
- Assisted the Business Manager with daily administrative functions.
- Answered and redirected incoming calls professionally.
- Managed email correspondence and client enquiries.
- Performed diary management and scheduled appointments.
- Took meeting minutes and maintained accurate records.
- Managed filing systems and retrieval of archived files.
- Coordinated archive collections and tracking processes.
- Assisted management with audit reports and data capturing.
- Managed offsite staff according to SLA agreements.
- Maintained office housekeeping and handled office purchases.
Call Centre Agent - Direct Financial Solutions - Bellville
(2008-01 - 2009-04)
- Conducted outbound sales calls.
- Sold insurance products for Metropolitan Life.
- Maintained customer relationships and achieved sales targets.
General Assistant - PNA - Kuils River
(2007-03 - 2007-09)
- Performed cashier duties and cash-ups.
- Managed store administration and filing.
- Assisted customers and maintained store operations.
Waitron - SPAR - Kuils River
(2007-01 - 2007-03)
- Served customers efficiently.
- Assisted with cash-ups and monitoring cash flow.
