Michelle Sauls

Customer-focused Sales Consultant and Keyholder with over 3 years of experience delivering excellent service and support in fast-paced retail environments. Skilled in communication, problem-solving, and team leadership. Proven ability to exceed targets while maintaining positive customer relationships. Eager to bring strong interpersonal skills and dedication to a dynamic customer service role at Teleperformance.

Sales Consultant & Keyholder (Manager) at iStore (2022-11 – Present)

• Provide expert product guidance and personalized service to enhance customer experience
• Consistently surpass sales goals through effective communication and customer engagement
• Open and close the store, ensuring smooth operations and security as a Keyholder
• Resolve customer inquiries and complaints professionally and promptly
• Lead team efforts and assist in training new employees

Administrative Assistant at Prosperitus Secondary School (2022-01 – 2022-11)

• Supported administrative operations with efficient management of records and communications
• Assisted students and staff with inquiries and organizational support
• Coordinated cross-departmental communication to maintain workflow

Matric (2018)

– MDCS College (2022-03 – 2023-12)