Mike Mncube

A Bright, talented and ambitious IT support Technician with strong technical background who possesses self discipline and ability to work with the minimum of supervision. Having exposure to a wide range of technologies & able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objective. Possessing a good team spirit, dead line orientated and having the ability to organize and present complex solutions clearly and accurately.

Looking for a suitable IT support technician position with a successful and dynamic company that offers room for progression.

IT Technician

Global Extreme Technologies (PTY) LTD. (Durban,

KwaZulu Natal)

*Responsible for the installation and maintenance of IT equipment including (but not restricted to) printer,

scanners, X-terms and workstations. Supporting customers using remote access technologies and also by visiting clients sites.

Duties

 Diagnosis of desktop, application, networking and infrastructure issues.

 Expertise of supporting a wide and varied client base.

 Troubleshooting PCs, Laptops and mobile devices.

 Provide 1st and 2nd line support to users

 Installation and Support of telecommunication equipment.

Fixing laptops, computers and printers.

 Loading Operating systems and software’s to computers

 Soldering Motherboards components,

 Maintaining a log of all problems detected and system back-ups.

 Installing and configuring computer networks

 Installing and repairing CCTV systems

2011 - PC Training & business College

(National Diploma) Information communication Technology.

Subjects/Modules

Information System, Networking, Java, Web Design, Database Systems, SQL, Ecommerce, Project management, Business Communication, Quantitative Techniques,

Life Skills and Project.

2005 - Ihawulethu High School

Grade 12

Subjects

IsiZulu, English, Afrikaans, Mathematics, Physical science, Geography and Physiology.