Minenhle Biyela

Through studying for a Corporate Communications Degree, I have acquired skills and experience in stakeholder management, social media management, strategic campaigning as well as working with others. Integrity is the most important asset when working with people. I am an individual who prides herself in everything I do.

I am a fast and keen learner who takes every mistake as a lesson to improve my skills. I am an excellent communicator that excels in both written and verbal communication, I have a great track record of client satisfaction. I am exceptional at fostering clear and transparent communication among all levels of the organization's personnel.

Septrum | 2020 - 2021 Customer Services

Administration (processing refunds and replacements)

Switchboard

Handle customer complaints

Keep records of customer interactions

Follow communication procedures, guidelines and policies

Manage large amounts of incoming phone calls

Monitoring a reporting manager’s email and responding if required

Organizing and planning meetings

Conducting or preparing any research that the reporting manager may require

Organizing travel and itineraries

Answering phone calls

Filing and Paperwork

Administrations and front office receptionists

Data capturing

Matriculated at Eshowe high school

Varsity College- present