Minenhle Mtimkulu

I am a 27-year-old ambitious female who is prepared to achieve the desired goals of the job description. I am a hard worker, self-motivated, goal-oriented individual who is always looking for a challenge to enhance my skills and knowledge, I like to interact with other people and adapt easily to different kinds of environment. I have good communication skills, telephone skills.

Call centre Agent at 1 Talk Financial Services (2017-01 – 2017-03)

Debt Collector at Brooks and Luyt (2018-12 – 2019-07)

• Making and answering calls
• Handling complaints in a diplomatic way
• Accurately updating customer records with data
• Answering any queries accurately and quickly
• Able to respond and adapt to the needs of all customers
• Fully aware of all laws and regulations regarding data protection
• Quickly processing information
• Debt collection

Call centre agent at HTN Attorneys (2019-01 – 2020-12)

• Office administration
• Service excellence
• Hard working

Debt Collector at Sustainable Collection Services (2020-01 – 2025-04)

• Making and answering calls
• Handling complaints in a diplomatic way
• Professional

Credit Controller at Car track (2025-05 – 2025-11)

• Proactive
• Professional
• Service excellence and hard working

Debt Collector/Customer Service Agent at Nutun BPO UK Campaign (Wright Hassal) (2025-01 – Present)

• Making and answering calls
• Handling complaints in a diplomatic way
• Professional

Grade 12 in Matric – Vosloorus Comprehensive High School (2016-01 – 2016-12)

Certificate in Work Skills, Entrepreneur Skills, People Skills, Money Skills – ABSA (Skills Training) (2017-01 – 2017-12)

Certificate in Computer Literacy – Siyafunda CTC (2017-01 – 2017-12)