Minkie Maelane

Completed Bachelor of Arts degree in Archives and Records Management majoring in Information Science. Recently completed the Assessment Practitioner Skills Programme. Detail-oriented and organized graduate seeking a full-time position where I can apply my knowledge of information management, documentation and archives administration.

Call Centre / Telesales Agent at INTEGRA GROUP (2024-02 – 2025-04)

Reason for leaving: Contract ended.

• Maintained accurate customer and sales records through efficient data capturing and document management.
• Assisted with administrative duties including filing, organizing documents, reception support, and handling client correspondence.
• Handled customer queries professionally via phone and email while ensuring confidentiality of client information.
• Prepared reports and updated sales information for management review.

IT Support Consultant at CBARS SYSTEMS (2014-04 – 2018-12)

Reason for leaving: Contract ended.

• Managed and organized client information, records, and system documentation.
• Performed data capturing, document filing, and administrative support functions.
• Compiled, organized, and presented information to clients and management.
• Maintained professionalism and confidentiality when handling client information and company systems.

Bachelor of Arts in Archives and Records Management, majoring in Information Science – UNIVERSITY OF SOUTH AFRICA (UNISA) (2026-06)

Higher Certificate in Archives and Records Management – UNIVERSITY OF SOUTH AFRICA (UNISA) (2024)

NQF Level 5 in Programming – JEPPE COLLEGE

Grade 12 – MOLEPANE HIGH SCHOOL