Mohau Ramokonyana

Adaptable and organized professional with a strong background in customer service management, transitioning into team leadership. Eager to apply transferable skills in conflict resolution and high-volume scheduling to deliver high-quality results within the organization. I am a punctual individual, fast learning and multilingual.

Brand Ambassador (2025-01 – Present)

Brand Representative and Product Marketing

• Develop and execute comprehensive marketing strategies and campaigns that align with the company's goals and objectives.
• Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment.
• Monitor brand consistency across marketing channels and materials.
• Proactively approaching and engaging customers in-store.
• Explaining the product offering clearly and confidently.
• Guiding the customer through a clear process of account opening.
• Working towards and achieving daily performance targets.
• Maintaining a professional and neat appearance.
• Building respectful relationships with store staff and management.

– SIZWE SECONDARY SCHOOL (2020-01 – 2024-12)

Diploma in Public Relations – UNIVERSITY OF SOUTH AFRICA (2025-01)