Technician - Secutel Technologies
(2019-03 - 2024-06)
- Installation of company products
- Maintenance of company products
- Installation and Maintenance of CCTV
- Installation and Maintenance of Alarm Systems
Teacher Assistant - Ntha Intermediate School
(2014-08 - 2015-03)
- Work under the instruction of the class teacher
- Enable access to learning for learners and assist the teacher in management of learners and the classroom
- Use strategies, in liaison with the teacher, to support learners to achieve learning outcomes (reading, writing and numeracy)
- Create and maintain a purposeful, orderly and supportive environment, in accordance with lesson plans and assist with the display of learners work
- Provide detailed and regular feedback to teachers on learner's achievement, progress, problems, etc.
- Supervise and provide particular support for learners, including those with special needs, ensuring their safety and access to learning activities
- Assist with administration, computer services, printers and network
Desktop Support Technician - Department Of Rural Development and Land Reform
(2012-04 - 2013-03)
- Provide IT 1st line support to all end user (hardware and software), setup and configure IT
- Equipment (desktop, laptops, printers, scanners, user remote access (3g's)) and mobility devices
- Perform system back-ups
- Check and monitor the performance of the server
- Monitor wide and local networks
- Detect and repair faults on the LAN/WAN, PC's, Printers, Peripherals, Network points, and software
- Assist with planning, design and implementation of LAN/WAN infrastructure
- Provide and maintain printing from transversal systems, e.g. LOGIS, BAS and PERSAL
- Provide advanced desktop support
- Manage and maintain a virus-free network
- Liaise with suppliers
- Install and support software/applications
- Be responsible and monitor the progress of new system and make sure it doesn't affect other systems
- Render IT security, identify IT requirements regularly and maintain applications
- Determine the products, services and service standards to be developed and implemented upon Strategic direction provided
- Provide multifunctional desktop support in terms of hardware, software, servers, printers
- Multimedia, networking and mobility
- Resolve IT support queries or issues as they arise and manage IT changes as they occur
- Set up new IT equipment both hardware and software
- Keep record of all enquiries/faults reported/ assistance given and report thereon
- Provide inputs IT related policies and procedures and ensure the successful implementation thereof
- Quality assurance testing of new processes or systems and Research and Development testing of new software and hardware to check usability and benefits to the company
