General Manager
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To whom it may concern.
I am a 42-year-old male who is passionate about the hospitality industry.
I have a vast experience of over 20 years and 8 years I was the Food & Beverage Manager in 3 different hotels and 3 cities (Bloemfontein, Durban, Pretoria)
I am hands on individual and focus on service excellence.
I also enjoy building strong teams and delivering consistent guest experience.
I always push to drive performance across all departments.
I take pride in getting the details right and attention to detail.
I have a strong operational mindset.
I am a fast learner, adapt to change and can work in fast-paced environment and can work independently and under pressure.
I have been in operations in my whole career, so I understand the importance of being on the floor and interacting with the guests and supporting the team members.
I have been an Hotel Operations Manager leading a team of 5 Departments (Front Office, Sales & Reactive Team, Housekeeping, Maintenance, Food & Beverage including Kitchen)
I am very focused individual, who is honest and trustworthy and lead by example while maintaining my work integrity.
Name of Employer Protea Hotel by Marriott Bloemfontein
Period January 2004 – June 2008
Designation Waitron/Barman/Restaurant Supervisor
Name of Employer Protea Hotel by Marriott Bloemfontein
Period July 2008 – December 2012
Name of Employer Protea Hotel by Marriott Bloemfontein
Period January 2013- October 2014
Designation Assistant Food and Beverage Manager
Name of Employer Protea Hotel by Marriott Bloemfontein
Period November 2014 – June 2019
Designation Food and Beverage Manager
Name of Employer Protea Hotel by Marriott Centurion Pretoria
Period July 2019 – February 2020
Designation Cost Controller/ Accounts Payable
Name of Employer Protea Hotel by Marriott Karridene Beach Durban
Period March 2020 to March 2021
Designation Food and Beverage Manager
Name of Employer ANEW Hotel Capital Pretoria
Period April 2021 to December 2023
Designation Food and Beverage Manager
Name of Employer Protea Hotel by Marriott Karridene Beach Durban
Period January 2023 - February 2025
Designation Hotel Operations Manager /Assistant General Manager
Name Of Employer Flame Lily Hospitality
Period March 2025 to current
Designation Pre-Opening General Manager
Mpilo Boutiqeu Hotel Lesotho ( Maseru)
Highest Grade Completed : Grade Twelve (12)
Institution Central University of Technology
National Diploma in Public Management
Subject Completed Principles of Information Systems I
Procurement & Logistics Management II
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Ms Excel 2003 and Basic Typing
Food and Beverage Efficiency Certificate
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High Performance People Training – Employment Relations