Morgan Teixeira

Dynamic administrative professional and entrepreneur with over 15 years of diverse experience streamlining business operations, supporting executives, and enhancing team efficiency. Proven leadership capabilities across retail procurement, office management, and small business ownership. Expert in managing cross-functional tasks, strengthening customer relations, and driving corporate and operational success.

Personal Assistant / Office Manager at Ipi Development Construction (2019-01 – Present)

• Managed front desk reception, coordinated the central switchboard, and directed administrative communications.
• Supervised office staff and site foremen to ensure daily operational workflow alignment.
• Provided comprehensive personal assistance to the Chief Executive Officer, managing complex diary schedules, personal shopping, and errands.
• Administered procurement for corporate consumables and employee Personal Protective Equipment (PPE).
• Coordinated statutory medical bookings and occupational training schedules for operational staff.
• Processed weekly and monthly wages/salaries utilizing Pastel payroll systems, managing staff loans and leave administration.
• Compiled and submitted governmental tenders and monthly Metal and Engineering Industries Bargaining Council (MEIBC) regulatory returns.

Business Owner at Tails and Paws Café (Free Dog Grooming) (2013-01 – 2018-01)

• Established and managed a successful cage-free dog grooming facility, handling customer bookings and front-of-house reception.
• Executed complete financial operations, including banking, end-to-end reconciliations, and accounts debtor/creditor control.
• Directed all business marketing channels, advertising campaigns, promotional rollouts, and customer competitions.
• Recruited, supervised, and mentored salon staff while spearheading training programs for incoming students.
• Provided consultation and practical guidance to external groomers looking to open independent grooming parlours.
• Implemented team performance incentives that successfully motivated staff to hit monthly revenue targets.
• Maintained the company customer database and launched monthly SMS marketing campaigns to boost retention.

Procurement Assistant / RICA Officer at John Craig (2007-01 – 2012-01)

• Handled high-volume invoicing processes and monitored accounts receivable pipelines.
• Compiled granular weekly, monthly, and annual sales and operational reports for Monthly Performance Review (MPR) meetings.
• Prepared corporate agendas and documented official meeting minutes.
• Coordinated inter-branch stock transfers to optimize inventory turnover ratios across retail locations.
• Placed supplier orders for cellular handsets and virtual airtime, recording and auditing stock intake into the internal database.
• Provided daily support desk troubleshooting and technical assistance directly to retail store branches.
• Spearheaded corporate training for existing staff on system upgrades, handset models, and new store deployments.
• Authored and distributed internal operational memos to keep retail networks aligned on company policies.
• Collaborated with the marketing department to allocate promotional materials and campaign assets to stores.
• Created Price Look-Up (PLU) codes and registered new inventory items within the procurement system.
• Investigated stock discrepancies and expedited Out of Box Failure (OBF) cellular device repairs.

Grade 12 National Senior Certificate – Mondeor High School (2001-01 – 2006-01)