Thulile Madiya

Versatile, detail-oriented, and results-driven administrative professional with over 5 years of comprehensive experience across local government and education sectors. Proven expertise in accurate data capturing and system entry, high-volume front-desk reception and customer service, and streamlined office administration. Proficient in managing databases, maintaining confidential records, processing procurement and HR paperwork, and coordinating organizational logistics.

Highly adept at multi-tasking in fast-paced public sector environments while upholding strict policy compliance and operational efficiency.

Education Assistant / Receptionist - Department of Education

(2025-06 - 2025-11)

• Managed the school front office, welcoming visitors, parents, and learners with exceptional customer service.
• Handled telephonic enquiries, switchboard transfers, and incoming/outgoing correspondence and emails.
• Prepared official school correspondence, certificates, administrative reports, and notices.
• Supported admissions and registration processes while maintaining accurate learner performance records.
• Controlled office stationery inventory, supplies, photocopying, scanning, and document distribution.

In-Service Trainee Admin Clerk / Data Capturer - Umuziwabantu Local Municipality

(2023-02 - 2025-05)

• Captured and verified HR-related documentation, overtime forms, leave requests, and participant records on system databases.
• Coordinated event logistics for municipal projects (Golden Games, Disability Games, SALGA Games), managing venues, schedules, and registrations.
• Administered municipal procurement processes, including requesting supplier quotations and capturing purchase requisitions.
• Recorded detailed minutes and distributed notices and agendas for council and committee meetings.
• Arranged travel, accommodation, and calendar schedules for management.
• Served as Ward 04 War Room Secretary, managing administrative correspondence and community records.

Admin Clerk & Data Capturer - Department of Education

(2021-01 - 2023-01)

• Accurately captured learner attendance, marks, registrations, and academic profile data into database systems.
• Audited and verified data entries for completeness and correctness prior to official submission.
• Maintained well-organized physical and electronic filing systems for student and administrative records.
• Assisted front-office visitors and resolved telephonic and email queries promptly.

National N Diploma in Public Management - Public Management - Esayidi TVET College (2024-09)

National Senior Certificate (Matric) - Siyaphambili High School (2015)