IT Support Specialist | SAP Certified Specialist
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I am a results-oriented IT Support Specialist and SAP Certified Specialist with a focus on Data Engineering (SAP BW/4HANA) and Enterprise Infrastructure. I specialize in bridging the gap between technical complexity and business value by maintaining high-availability environments and optimizing system performance.
With hands-on experience in Linux Administration (SUSE), Azure Entra identity management, and Network Security (CompTIA Network+), I am dedicated to driving operational efficiency through automation. I hold a Record of Achievement in Cybersecurity from SAP and am passionate about protecting enterprise assets through proactive monitoring and rapid troubleshooting. I thrive in fast-paced environments like Workshop17 where seamless connectivity is critical to member success
I am a results-oriented IT Support Specialist with over a year of experience in enterprise infrastructure and technical support. Currently an IT Intern at Optisolutions, I manage Linux administration (SUSE), SQL Server environments, and Azure Entra identity management. I specialize in maintaining high-availability systems using TrueNAS Scale and optimizing workflows through Power Automate.
My background includes troubleshooting hardware and software, configuring network security, and proactively monitoring system health to ensure maximum uptime
I am currently pursuing a National Diploma in Information Technology at the University of South Africa (UNISA), building a strong theoretical foundation in systems and networking. I hold a 'Fundamentals of ICT' qualification from Boston City Campus and several industry-leading certifications, including CompTIA A+, Network+, and IT Operations Specialist (CIOS). Additionally, I am an SAP Certified Specialist in BW/4HANA Delta and hold a Record of Achievement in Cybersecurity, demonstrating specialized expertise in enterprise data architectures and threat protection