Mpfumelo Mabunda

I am well groomed hard working and motivated individual who is goal driven, with the ability to work any shift and under pressure. I can work as a team and also independently. I am energetic and always look forward to learn new things.

Customer Care Agent at CCD Couriers (2022-01 – 2023-12)

• Arrange and confirm delivery appointments with customers
• Providing technical support
• listening and resolving complaints and respond to customer's enquiries

Customer Service Specialist at Catch Consultants (2023-01 – 2024-12)

• Response to customer's enquiries
• Providing technical support
• Listening and resolving customer's problems
• Providing the customer with products information

Diploma – Bambeni Secondary School (2019)