Mpho Mudau

Motivated and dependable individual with a strong interest in customer service and the financial services industry. I have experience working directly with clients in fast-paced environments, where I developed strong communication, problem-solving, and interpersonal skills. I am confident in handling customer queries, managing multiple tasks, and maintaining professionalism under pressure. I am eager to gain hands-on experience in a call centre environment and grow within the insurance industry.

Sales Assistant (Casual Temp) - Studio 88 - Centurion

(2023-12 - 2024-12)

• Engaged with customers to understand their needs and provide suitable product recommendations
• Delivered high levels of customer service in a busy retail environment
• Handled customer queries and resolved issues in a calm and professional manner
• Achieved and exceeded sales targets through effective communication
• Processed transactions accurately and assisted with stock control
• Worked well within a team to maintain store standards and performance

Matric Certificate - Eric Louw High School (2022)