Mpho Skamane
CC Operations
Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since February 27, 2023
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About
I am a dynamic and accountable Inbound contact centre operations manager with 18 plus years experience within an inbound contact centre. Very passionate about customer service and lead with integrity with an objective of exceeding clients objectives.
Experience
I have worked as a determined inbound contact centre agent on multiple channels such as voice, digital, chat, email, what's app and social media. I have call centre management experience within inbound since 2014 to 2022
