Mpumelelo Enoch
ICT Facilitator | Technical Support Specialist
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About
I'm an IT Facilitator and Trainer with a strong foundation in end-user computing, technical support, systems development, and cloud technologies.
Experience
A certified ICT Facilitator and Technical Support Specialist with expertise spanning end-user computing, systems development, and cloud technologies (AZ-900, AZ-104). With a strong foundation in training and administration, he empowers learners and professionals through structured digital education and hands-on support. His experience includes drafting assertive legal and professional documents, navigating labor law processes, and advocating for procedural fairness.
Known for resilience and precision, he blends technical proficiency with strategic communication to drive both individual growth and community empowerment.
Education
I hold multiple ICT qualifications aligned with South Africa’s NQF framework, including:
- End-User Computing (NQF Level 3) – foundational digital literacy and productivity tools
- Technical Support (NQF Level 4) – hardware, software, and troubleshooting expertise
- Systems Development (NQF Level 4) – programming, databases, and application design
- Cloud Certifications (AZ-900 & AZ-104) – Microsoft Azure fundamentals and administrator-level cloud infrastructure skills