Mpumelelo Nkomo

Motivated and disciplined Computer Science student currently completing a Bachelor of Computer Science degree (2nd Year), with professional experience in healthcare case management and hospital pre-authorisation processes. Skilled in communication, administration, problem-solving, and handling sensitive information in fast-paced environments. Passionate about technology, software development, and continuous learning, with a strong ability to adapt quickly and work effectively both independently and within teams.

Case Management Experience - Netcare Parklane

• Managed patient case workflows and maintained accurate documentation
• Coordinated with healthcare professionals and stakeholders
• Ensured compliance with medical and administrative procedures
• Maintained professional communication with patients and medical staff
• Assisted in efficient case tracking and reporting

Hospital Pre-Authorisation / Confirmations - Netcare Parklane

• Processed hospital pre-authorisation requests and confirmations
• Verified medical aid benefits and approvals
• Liaised with healthcare providers and insurance teams
• Ensured timely handling of patient admissions and approvals
• Maintained confidentiality and accuracy of patient information

Bachelor of Computer Science - Computer Science - University Of South Africa

National Senior Certificate (Matric) - Phoenix College of Johannesburg (2021)