Mzwamandla Sithole

An Industrial Engineer with strong communication, interpersonal, and critical thinking skills. Through my MBA program, I am prepared to take on complex research endeavours and contribute to the company in a meaningful way. Experienced in data extraction and analysis, market research analysis, writing technical requirements and specifications and agile sprint planning.

Takealot, Cape Town - Business and Supply Chain Analyst

• Calculated the return on investment for continuous improvement initiatives.
• Drafted business requirements documents for technical and process improvements.
• Facilitated workshops to gather requirements from multiple stakeholders in order to determine what the project should accomplish and the key outcomes that would serve as indicators of the project's success.
• Implemented a template to reduce ERP system setup time by 30%, resulting in an average time savings of two hours per setup.
• Developed migration requirements for 8 datasets from mySQL to Google BigQuery and Looker, reducing migration time by 25%.
• By automating data extraction, manipulation, analysis, and presentation using KNIME (an ETL application), I was able to save 10 hours of reporting effort per week.
• An increase of 15% in ERP threshold accuracy was achieved using enhanced predictive models using SQL and Power BI.
• Increased operational efficiency by 5% by creating and improving dashboards used for operational purposes.
• Onboarded and trained multiple new team members.
• Created, managed, and maintained JIRA tickets.
• In charge of monitoring API integration errors and reporting them.

Inhance, Bedfordview - Project Manager

• As a result of redefining existing requirements with the project team, the performance of the ERP system was improved by 20%, leading to an increase in system reliability.
• Facilitated meetings with all levels stakeholders to provide updates, manage challenges and execute project plans.
• Developed simulation models to fine-tune optimal solutions for 60 new delivery routes.
• Uploaded, managed and deleted data from 4 data warehouses.

Inhance, Bedfordview - Supply Chain Consultant

• Oversaw the development of 4 software solutions, including the full software development lifecycle (sdlc) of 2 of them.
• Developed, tested, implemented, and maintained software solutions using Agile/SCRUM planning and Waterfall planning with over 15 stakeholders.
• Approximately 80% of operational visibility and functionality was improved with the tools.
• Developed functional specifications for over 20 APIs.
• Facilitated the integration of APIs from over 20 GPS providers into one platform that tracked over 1000 vehicles nationwide.
• To drive continuous improvement initiatives, I conducted time and motion studies.
• Conducted workshops for the purpose of gathering requirements and training users.
• Performed data analytics to extract operational improvement insights.
• Utilised resource planning and expediting techniques to increase on-time delivery to 85% on the routes that I planned.

University of South Africa (UNISA), Midrand - Master’s

Master’s Degree in Business Administration

University of Witwatersrand, Johannesburg - Honours Equivalent

Bachelor of Science in Engineering (Industrial)